At Chandini Collections, your privacy is important to us. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- PIN Code
- City and State
Order Information
- Products purchased
- Order history
- Order value
- Payment status
- Delivery information
Technical Information
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
2. How We Use Your Information
Your information is used to:
- Process and confirm your orders.
- Verify payments.
- Arrange shipping and delivery.
- Provide customer support.
- Respond to your inquiries.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and unauthorized transactions.
- Comply with legal and regulatory obligations.
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments are completed using the payment method provided during checkout, including QR Code payments where applicable.
We do not store your UPI PIN, banking credentials, card details, or other sensitive payment information on our website.
Payment verification may be required before your order is processed.
4. Cookies
Our website uses cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Keep products in your shopping cart.
- Analyze website traffic.
- Enhance your shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
5. Information Sharing
We may share your information only when necessary with:
- Delivery and courier partners for shipping your order.
- Technology service providers that help operate our website.
- Government authorities or law enforcement agencies when required by applicable law.
These parties receive only the information necessary to perform their services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to safeguard your data, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to:
- Process and fulfill your orders.
- Maintain business and accounting records.
- Resolve disputes.
- Meet legal and regulatory requirements.
Once no longer required, your information will be securely deleted or anonymized where appropriate.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal data.
- Withdraw consent where applicable.
- Request information about how your data is used.
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
Chandini Collections
 Email: contact@chandinicollections.com
 Mobile: +91 6301387825
We are committed to resolving your queries as quickly as possible.